U Mobile Renews Business Support System Deal with Ericsson

Ericsson has further extended its partnership with U Mobile Sdn Bhd to transform the Malaysian telecommunications service provider’s business support system (BSS) into an industrialized, real-time converged environment.

Originally signed in 2012, the partnership has been extended for another 5 years until 2022. In the ongoing contract, Ericsson is responsible for competence development, solution design, deployment, and systems integration of the convergent billing solutions, as well as managed services.

Ericsson’s BSS solution enables U Mobile to offer a wider range of unique services including real-time promotions and notifications, product and services cross-bundling, real-time cost control for postpaid subscriptions, subscriber personalization, and flexible mobile wallets. More than five million U Mobile pre-paid and post-paid subscribers are managed by Ericsson.

The 5-year managed services contract allows U Mobile to focus its efforts on product development while having clearer visibility and more control over capital and operating expense.