As the second phase of lockdown begins, telecom operators Bharti Airtel and Vodafone Idea have extended prepaid validity for their low-income subscribers in India to help them stay connected in these trying times. This means eligible prepaid users can continue receiving incoming voice calls even after the validity of their plan is exhausted.
Bharti Airtel and Vodafone Idea prepaid users can now enjoy the validity extension service till May 3, 2020. It is vital to note here that only Vodafone idea feature phone users are eligible for this service.
Airtel says that roughly 30 million users were unable to recharge their prepaid accounts, so to assist them the company is extending the prepaid plan validity till May 3, 2020. The validity of the subscribers was earlier supposed to end on April 17, but now subscribers can continue enjoying services until the second lockdown ends.
Besides Airtel and Vodafone Idea, Reliance Jio has also announced that all its users will continue receiving incoming calls during the extended lockdown.
“Keeping in mind their connectivity needs, Airtel is extending the validity of these accounts until May 3, 2020. All these customers will now be able to receive incoming calls on their Airtel mobile numbers even after the validity of their plan is exhausted. This additional measure will help these low-income customers to remain connected until the end of the second phase of lockdown i.e. May 3, 2020,” said, Bharti Airtel while announcing validity extension.
“In order to ensure that consumers stay connected during this extended lockdown, we are extending the incoming service validity of 90 mn consumers till May 3rd. This would effectively mean that these consumers can use their phones for receiving incoming calls unhindered,” said Avneesh Khosla, Marketing Director, Vodafone Idea in a statement.