$8B global revenue surge in RCS messaging anticipated by 2025

A new study from Juniper Research, the foremost experts in telecommunications markets, has found global operator revenue from RCS (Rich Communication Services) business messaging traffic will grow from $1.3 billion in 2023, to $8 billion in 2025. This substantial growth will be largely driven by Apple’s announced support of RCS technology in late 2024.

Apple to Drive RBM Active User Growth
Apple’s entrance into the market, with support over iOS devices, will grow the number of active users by 900 million over the next two years; reaching 2.1 billion active users globally. The report predicted this will increase the value proposition of RBM (RCS Business Messaging) amongst enterprises. In turn, this will encourage more operators to roll out the technology over their networks, attracted by the significant growth in RBM termination revenue.

RBM Will Combat Threats from OTT Messaging Apps
Additionally, the research anticipated RCS will become a key technology for operators in the business messaging ecosystem, given the high levels of fraud affecting the SMS business messaging sector. It predicted that the launch of RCS will enable operators to retain business messaging traffic over telecoms networks, as SMS growth slows, and OTT business messaging channels continue to experience significant growth. Juniper Research