Connect with us

International Circuit

Vodafone outage disrupts voice calls for customers in Australia

A Vodafone outage affected voice calls for customers across Australia on Tuesday, according to Downdetector.

The telecommunications company apologised after hundreds of incidents were reported since the early hours of Tuesday.

Customers said they were unable to receive calls or contact other Vodafone customers from their devices.

“Calls going direct to Voicemail,” one customer wrote on X.

“Looks like no one in (Australia) can make or receive calls to and from Vodafone … I can call from my phone to other carriers, just not to my wife or any other (Vodafone) customer (from) my (Vodafone) phone,” another wrote.

“Calls to Vodafone mobiles aren’t working. Aren’t able to dial out or receive,” another wrote. Vodafone responded to the individual tweet by commenting on X that it would “take a look at what’s happening with your calls”.

Vodafone told “We are aware some customers are currently experiencing interruptions to voice calls.”

“Our technical teams are working to resolve the issue as quickly as possible,” a spokesperson said.

“We apologise for the inconvenience.

“Other mobile services, including text messages, data services and Triple Zero calls, continue to work as normal.”

The issue was resolved and services were restored just befpre 7pm.

The Downdetector map showed most issues with Vodafone services in the last 24 hours were reported in Perth, Adelaide, Melbourne, Sydney, Canberra and southeast Queensland. 7 News

Click to comment

You must be logged in to post a comment Login

Leave a Reply

Copyright © 2024 Communications Today

error: Content is protected !!