Kyivstar restores mobile internet across Ukraine, reactivates international roaming

VEON Ltd. announces that its Ukrainian subsidiary Kyivstar has restored mobile internet services across the country following Tuesday’s widespread cyber-attack. The restoration of mobile internet covers all communication standards including 4G.

In addition to reactivation of mobile internet, international roaming services have also been restored over the past 24 hours. More than 95% of mobile network base stations in the territory controlled by Ukraine are now active and working, up from yesterday evening’s 90%.

Kyivstar had previously announced the reactivation of fixed connectivity and mobile voice services; and will now focus on launching SMS services and restoring access to the MyKyivstar self-care application.

The company continues to work on ensuring the stability and quality of the services as restoration progresses. The actual experience of Kyivstar customers might vary depending on a number of factors, and the company’s technical team are working diligently to resolve all issues related to accessibility of the network and the quality of the experience.

VEON and Kyivstar thank the Ukrainian law enforcement agencies, the Security Service of Ukraine and government agencies for their immediate response and assistance in addressing the attack, and their support in restoring services. They also express their gratitude to Kyivstar customers, corporate clients, partners and industry colleagues for the overwhelming support they have shown on public and private channels.

VEON and Kyivstar reiterate their commitment to keeping Ukraine connected and resilient.

CT Bureau