Unified Communications

  • Eliminating Inefficiencies with Unified Communications

    Organizations continue to select a single vendor for their Unified Communications (UC) environments, as it offers a more-consistent user experience, and a lower TCO than maintaining integration with several competing suppliers. However, taking into account how user requirements may differ, it is equally important to consider integration and interoperability, where a multivendor environment is still required.

  • Creating a Connection in a New Way

    CRM as a business strategy optimizes revenue and profitability while promoting customer satisfaction and loyalty. Its forte of identifying and managing customer relationships is increasingly being explored.

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