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Enterprise Networks

Unified Communications & Collaboration

Brand

Type

Features

ABS India

Unified Communications Solutions

Integrated solutions and services for large, medium, small, and multilocation enterprises. Also offers end-to-end enterprise voice communication solutions, IP/TDM; Uses exclusive 360 degree service package, offers unique protection – 1 to 3 years package for its end customers on H/W and software upgrades and services

Alcatel-Lucent

OmniTouch 8400 Instant Communications Suite

Leverage enterprise and home wireless networks to save communication expenses (data and voice); Optimize mobile subscription by choosing the least cost route; Always stay enterprise connected with communications services made available on mobile

OmniTouch 8600 My Instant Communicator

Text-to-speech ports (10 languages available); Fax server ports, and users for embedded fax option

OpenTouch Conference

An audio conferencing and screen sharing application designed to eliminate the frustrations of traditional conference calls. It allows employees to set up and attend multiuser voice calls simply and intuitively in order to hold better, more productive meetings

OpenTouch Conversation for SMB

It delivers advanced unified communication services to Apple iPhone, Android, and Windows mobile devices, with features including single identity, directory lookup, enterprise telephony, unified instant messaging, and call routing control

OpenTouch Conversation for MLE

Users can move from a phone call to a conference call simply by adding other people to the conversation – and it is easy to add videos, show a presentation, share an application or desktop, and exchange files during a meeting too

OmniVista 8770 Network Management System

Offers enriched internal communication with instant access to the company directory, automatically updated with OpenTouch and the OmniPCX Enterprise network

Altitude

Unified Customer Interaction (uCI)

A robust, modular software platform that handles all customer interactions and unifies all touch points, in the contact centre center and throughout any organization

Aria Telecom 

Omnichannel Communication System

It is designed to offer a reliable and  flawless experience to customers and office across multi-channel. It Integrates with CMS, social media, SMS/Email, web-chat, mobile app, Websites, API

Contact Centre Solution

It can be used for inbound as well as outbound call center use and also has inbuilt SIP trunk connectivity for international and domestic trunk connectivity

TVRS

It is a recording device that is used to record the analog log lines and it is available in multiple of 2, 4, 8 ports

PRI Logger

It is used to record the PRI lines and the device is available in multiple of 2, 4, 8, & 16 ports

Interactive Voice Response System

Interactive voice response system helps to interacting caller with company’s hosted system by voice reorganization and DTMF inputs after which they can get services for their own queries

Conference Bridge

Multi party telephonic conference system with authentication & pre-announcement of message

Aria Call Centre Noise Telephone Headsets

High-quality call centre noise cancelling telephone headset with USB, RJ9, 2.5 mm, 3.5 mm, dial pad

Aria Namaste! – Live Chat

it is an unified application, generally used for live monitoring the live conversations in real time

Web Designing

We also into the designing of websites in an advance manner

CMS

End-to-end customer grievance management solution

ACCAS

Cloud based contact center solution with inbound and outbound facility; Customized CRM & dispositions

EMS

Employ monitoring solutions & tracking includes GPS positions, conversation recording, SMS logs monitoring, and attendance marking

*astTECS

Complete unified communication solution

Key features include: Web-based receptionist console, smartphone as an extension, video conferencing, audio conferencing, instant messaging, voice-mail to e-mail, fax to e-mail, CRM integration, integration with surveillance, optional speech analysis to help the business to increase work force efficiencies

*astCRM

It is a complete suite of open source CRM application that enables enterprises to manage all customer engagement needs. Helps enterprises enhance their capabilities by leveraging its powerful workflows & actionable insights and take agile decisions for business acceleration. It can be accessed by any web browser and comes equipped with integrated Outlook, Thunderbird, Firefox, & Gmail plug-ins that allow users to configure the CRM with their email accounts

Voice Solution / IP PBX

*astLite – IP PBX solution for small offices: an ideal IP PBX solution developed for small offices. With its advanced features, *astLite allows the small enterprises to be flexible, innovative, and competitive with latest VoIP technology while reducing telephony costs

PBX with Mobile App

It is a powerful productivity tool. A smart alternative to traditional wired desk phones, the Mobile App helps employees make calls to any extension from their mobile device and keep the internal communication going without a desk phone, while saving significant communication costs

*astSBC

Connects any IP PBX to any internet-based, next-generation network. With integrated E-SBC functions for any signaling adaptations, *astSBC is ideal for interface between enterprise premises and wide area networks. The two Ethernet interfaces allow a physical independent connection to LAN and WAN

*astTECS PRI Gateway

Gateway gives the freedom to connect any enterprise telephony equipment to any internet-based next-generation network

Voice Logger

It has in-built call recording software which enables you to record both incoming & outgoing calls for quality monitoring and disputes resolution. You can filter the files based on source,destination, time, and duration. Optional Speech analysis to help the business to increase work force efficiencies. Voice logger are available as active/passive voice logger, IP voice logger, and mobile voice logger

Cisco

Business Edition 6000

Setup is quick and easy with preconfigured virtualized servers using ready-to-run virtualization software and ready-to-activate collaboration applications

Spark

Always-on messaging and file sharing; Team workspaces with video calling and screen share; Ability to integrate third-party apps and add functionality

Unified Communications Manager

Reduce costs, simplify provisioning and maintenance; Improve mobility with embedded software capabilities

Jabber

Collaborate from any workspace; Simplify presence, voice, video, messaging, and conferencing

Expressway

Deploy advanced gateways for unified communications manager; Access workloads more securely outside firewall without VPN

Unified Contact Center Express

Designed for environments with up to 400 agents; Sophisticated call routing and contact management

Unified Contact Center Enterprise

Intelligent contact routing and call treatment; Network-to-desktop computer telephony integration

WebEx Meeting Center

Present, share, and collaborate to accelerate decisions; Meet with anyone using any standards-based video device

WebEx Meetings Server

Deploy WebEx on a highly secure, private cloud (on-premises); Get audio, video, and web in an all-in-one conferencing solution

TelePresence MX Series

MX200/MX300 and MX700/MX800 offer value and performance lines; Easy-to-install, integrated systems with one or two screens

Cohesive Technologies

Epygi

Unified platform from 20 users to 3000 users with high end unified collaboration tools like messaging/presence/video bridge /voice logger in HA mode

UCM Series

A centralized solution for effective business communication. Unify multiple communication technologies such as voice, video calling, video conferencing, video surveillance, data tools, mobility, and much more

IBM

Sametime

Provides a core set of integrated real-time collaboration services—voice, data, and video. Rich presence, enterprise IM, online meetings, and more make it easy for people to find, reach, and collaborate effectively with others

Sametime Unified Telephony

Integrates telephony into real-time communications with a unified end user experience, including integrated softphones; Phone and IM presence awareness; and Call management and call control across multiple systems

Notes and Domino

Includes enterprise email, calendaring, and scheduling with integrated business instant messaging and a rapid application development platform

Domino Designer

Based on the IBM Notes for collaboration client, including integrated instant messaging. Adds a comprehensive, easy-to-use application development environment that leverages open standards

Connections Cloud

Hosted online collaboration, meeting, and mail services for inter-company collaboration. Some of the service offerings provide, or will soon provide, Web conferencing or instant messaging

Connections Suite

IBM social software, unified communications, and robust document management capabilities in a single offering

Domino Designer

Based on the IBM Notes for collaboration client, including integrated instant messaging; Adds a comprehensive, easy-to-use application development environment that leverages open standards

Matrix Telecom

SARVAM UCS

UC solution with mobility and voicemail features, unified networks, unified user clients, unified messaging, 100+ call management features, hospitality, and CTI solutions and multi-site connectivity

VARTA

A UC client series with its variety of collaboration features and intuitive user interface. A client for Android/iOS based smartphones/tablets and Windows based PCs/laptops. Click to call, calendar integration, outlook integration, presence sharing, instant messaging are some of the USPs for desktop mobility extension

PRASAR UCS

Matrix PRASAR UCS, an Enterprise Unified Communication Server connects internal and external decision makers at multiple locations for effective communication and real-time collaboration. It enables enterprises to enhance business processes by unifying communication mediums to simplify the daily workflow and increase their response time. Being a pure IP solution, PRASAR UCS is a single box solution, scalable up to 2,100 users, as per future communication needs of the organization. It helps bring people together anytime, anywhere, and on any device with our integrated collaboration infrastructure for voice and video calling, messaging and mobility.

Eternity GENX

The next-generation unified communication server with up to 999 IP users and 240 analog extensions. The platform supports up to 128 IP to TDM calls. Connectivity:IP/GSM/PSTN/ISDN/Radio/E&M/Magneto; and flexible analog/digital/IP/mobile/desktop extensions

Eternity MENX

The next-generation unified communication server with up to 2000 IP users and 248 IP to TDM audio calls. The platform establishes connectivity between 512 analog users. With IP at core and on-board voicemail functionality, the system addresses the needs of modern enterprises. The hot swappability and redundancy feature ensures continuous communications in mission critical applications. The platform supports up to 248 IP to TDM simultaneous calls

Connectivity: IP/GSM/PSTN/ISDN/Radio/E&M; and flexible analog/digital/IP/mobile/desktop extensions

Eternity LENX

This is the next-generation unified communication server with up to 2000 IP users and 248 IP to TDM audio calls. The system is ideal for 1296 analog users. With IP at core and on-board voicemail functionality, the system addresses the modernistic needs of the enterprises. The hot swappability and redundancy feature ensures continuous communications in mission critical applications

Connectivity: IP/GSM/PSTN/ISDN/Radio/E&M; and flexible analog/digital/IP/mobile/desktop extensions

IP-PBX – Eternity NENX

SOHO IP-PBX, suitable for offices with upto 50 IP users

IP-PBX – Eternity PE

SMB IP-PBX, suitable for offices with upto 48 Analog users and 50 IP users.

Microsoft

Exchange Server 2016

Exchange Server 2016 lets you accomplish more across phones, tablets, desktop, and the Web

Office Communications Server 2007

Manages all real-time (synchronous) communications, including instant messaging, VoIP, audio and video conferencing

Office Communicator 2007

Is the user’s primary tool for presence and directory information, instant messaging, telephone calls, and audio and video conferencing

Office Live Meeting

Enables to collaborate online with colleagues, customers, and partners in real time

2007 Microsoft Office

Designed to take full advantage of Microsoft Unified Communications technologies

Mitel Networks

MiVoice Call Control

MiVoice Call Control delivers feature-rich unified communications and collaboration, as well as contact center capabilities that enable faster and more effective business communications. By integrating voice, video and data with mobility, enterprises will benefit from increased productivity, particularly for users on the move inside and outside the office. It  offers unparalleled scalability options. The system can be deployed as centralized or distributed, covering segments from 500 to 400,000+ users. it provides strong integration with third party products and future cloud-based applications.

MiCollab AWV

Provides best collaboration stage with key features like scheduled and Ad-hoc conferences, participant management, desktop and application sharing, multi-point video conferencing, private and public chat, remote control, web-based collaboration viewer, file transfer, document management, polling, conference recording, custom access codes, latest MiTeam collaboration and can collaborate upto 500 participants

MiCollab Client

It is a single, unified communication solution with team collaboration. The mobile-first design is available for PC, Mac, Web, and mobile devices. It can expand more than 38,000 users in single solution and provide unified experience including real-time voice and video calling; Point-to-point video calling; Single number reach; Mobile twinning; Instant messaging; Outlook® integration; Tap-to-connect team meetings; Secure remote working; Multi-region / language support

MiVoice Border Gateway

The traditional office is transforming. Workers are now more mobile than ever before and having work location flexibility is a desired workplace perk. To enable employee fluidity, yet ensure productivity, companies can build upon their Mitel® IP-PBX investment and extend unified communications capabilities to remote workers via IP phones, soft phones, and more with MiVoice Border Gateway’s session border control capabilities. It provides features likeTeleworker service; SIP trunk proxy service; IPv6 Application Layer Gateway; Secure recording connections; WebRTC gateway; Secure workspaces with high-grade security that includes signaling and media authentication; Remote management service

NEC Corporation

Univerge Business ConneCT

All-in-one operator and contact center solution which supports unified communications integration with NEC’s Univerge 3C and Univerge SV9300 communications platforms

Univerge SV8100 Automatic Call Distribution (ACD)

Cost-effective, entry-level contact center solution for the SV8100

Univerge SV9100 Contact Center

Handles high call volumes with a minimum number of resources to enhance productivity and improve customer service

Univerge Cloud Services Contact Center

Efficiently handle all customer communication channels with NEC’s Univerge Cloud Services Contact Center

Workforce Optimization and Recording Suite

A powerful, comprehensive suite of applications for recording, 360° quality management, workforce management and analytics that easily integrates with all of NEC’s communications platforms and contact center solutions from dvsAnalytics

UCE Contact Center

Sophisticated UC and contact center functions for the Univerge SV9300/SV8300 and SV9500/SV8500

Univerge Business ConneCT

All-in-one Operator and contact center solution which supports unified communications integration with NEC’s Univerge 3C and Univerge SV9300 communications platforms

TeamQ for Univerge UM8700

Informal contact center solution that enables the effective management of calls and facilitates collaboration among workers in multiple offices and remote locations – a simple, easy add-on to NEC’s Univerge UM8700

R&M

Voice Solutions

End-to-End physical infrastructure cabling and connectivity solutions

ShoreTel

ShoreTel Connect CLOUD

A hosted, managed cloud phone system

ShoreTel Connect ONSITE

An owned and operated onsite phone system

Sterlite Technologies

Neox IP Solutions

Unified communication with next-gen IoT Capabilities

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