Enterprise Networks
Unified Communications & Collaboration
Brand
|
Type |
Features |
ABS India |
Unified Communications Solutions |
Integrated solutions and services for large, medium, small, and multilocation enterprises. Also offers end-to-end enterprise voice communication solutions, IP/TDM; Uses exclusive 360 degree service package, offers unique protection – 1 to 3 years package for its end customers on H/W and software upgrades and services |
Alcatel-Lucent |
OmniTouch 8400 Instant Communications Suite |
Leverage enterprise and home wireless networks to save communication expenses (data and voice); Optimize mobile subscription by choosing the least cost route; Always stay enterprise connected with communications services made available on mobile |
OmniTouch 8600 My Instant Communicator |
Text-to-speech ports (10 languages available); Fax server ports, and users for embedded fax option |
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OpenTouch Conference |
An audio conferencing and screen sharing application designed to eliminate the frustrations of traditional conference calls. It allows employees to set up and attend multiuser voice calls simply and intuitively in order to hold better, more productive meetings |
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OpenTouch Conversation for SMB |
It delivers advanced unified communication services to Apple iPhone, Android, and Windows mobile devices, with features including single identity, directory lookup, enterprise telephony, unified instant messaging, and call routing control |
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OpenTouch Conversation for MLE |
Users can move from a phone call to a conference call simply by adding other people to the conversation – and it is easy to add videos, show a presentation, share an application or desktop, and exchange files during a meeting too |
|
OmniVista 8770 Network Management System |
Offers enriched internal communication with instant access to the company directory, automatically updated with OpenTouch and the OmniPCX Enterprise network |
|
Altitude |
Unified Customer Interaction (uCI) |
A robust, modular software platform that handles all customer interactions and unifies all touch points, in the contact centre center and throughout any organization |
Aria Telecom |
Omnichannel Communication System |
It is designed to offer a reliable and flawless experience to customers and office across multi-channel. It Integrates with CMS, social media, SMS/Email, web-chat, mobile app, Websites, API |
Contact Centre Solution |
It can be used for inbound as well as outbound call center use and also has inbuilt SIP trunk connectivity for international and domestic trunk connectivity |
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TVRS |
It is a recording device that is used to record the analog log lines and it is available in multiple of 2, 4, 8 ports |
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PRI Logger |
It is used to record the PRI lines and the device is available in multiple of 2, 4, 8, & 16 ports |
|
Interactive Voice Response System |
Interactive voice response system helps to interacting caller with company’s hosted system by voice reorganization and DTMF inputs after which they can get services for their own queries |
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Conference Bridge |
Multi party telephonic conference system with authentication & pre-announcement of message |
|
Aria Call Centre Noise Telephone Headsets |
High-quality call centre noise cancelling telephone headset with USB, RJ9, 2.5 mm, 3.5 mm, dial pad |
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Aria Namaste! – Live Chat |
it is an unified application, generally used for live monitoring the live conversations in real time |
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Web Designing |
We also into the designing of websites in an advance manner |
|
CMS |
End-to-end customer grievance management solution |
|
ACCAS |
Cloud based contact center solution with inbound and outbound facility; Customized CRM & dispositions |
|
EMS |
Employ monitoring solutions & tracking includes GPS positions, conversation recording, SMS logs monitoring, and attendance marking |
|
*astTECS |
Complete unified communication solution |
Key features include: Web-based receptionist console, smartphone as an extension, video conferencing, audio conferencing, instant messaging, voice-mail to e-mail, fax to e-mail, CRM integration, integration with surveillance, optional speech analysis to help the business to increase work force efficiencies |
|
*astCRM |
It is a complete suite of open source CRM application that enables enterprises to manage all customer engagement needs. Helps enterprises enhance their capabilities by leveraging its powerful workflows & actionable insights and take agile decisions for business acceleration. It can be accessed by any web browser and comes equipped with integrated Outlook, Thunderbird, Firefox, & Gmail plug-ins that allow users to configure the CRM with their email accounts |
Voice Solution / IP PBX |
*astLite – IP PBX solution for small offices: an ideal IP PBX solution developed for small offices. With its advanced features, *astLite allows the small enterprises to be flexible, innovative, and competitive with latest VoIP technology while reducing telephony costs |
|
PBX with Mobile App |
It is a powerful productivity tool. A smart alternative to traditional wired desk phones, the Mobile App helps employees make calls to any extension from their mobile device and keep the internal communication going without a desk phone, while saving significant communication costs |
|
*astSBC |
Connects any IP PBX to any internet-based, next-generation network. With integrated E-SBC functions for any signaling adaptations, *astSBC is ideal for interface between enterprise premises and wide area networks. The two Ethernet interfaces allow a physical independent connection to LAN and WAN |
|
*astTECS PRI Gateway |
Gateway gives the freedom to connect any enterprise telephony equipment to any internet-based next-generation network |
|
Voice Logger |
It has in-built call recording software which enables you to record both incoming & outgoing calls for quality monitoring and disputes resolution. You can filter the files based on source,destination, time, and duration. Optional Speech analysis to help the business to increase work force efficiencies. Voice logger are available as active/passive voice logger, IP voice logger, and mobile voice logger |
|
Cisco |
Business Edition 6000 |
Setup is quick and easy with preconfigured virtualized servers using ready-to-run virtualization software and ready-to-activate collaboration applications |
Spark |
Always-on messaging and file sharing; Team workspaces with video calling and screen share; Ability to integrate third-party apps and add functionality |
|
Unified Communications Manager |
Reduce costs, simplify provisioning and maintenance; Improve mobility with embedded software capabilities |
|
Jabber |
Collaborate from any workspace; Simplify presence, voice, video, messaging, and conferencing |
|
Expressway |
Deploy advanced gateways for unified communications manager; Access workloads more securely outside firewall without VPN |
|
Unified Contact Center Express |
Designed for environments with up to 400 agents; Sophisticated call routing and contact management |
|
Unified Contact Center Enterprise |
Intelligent contact routing and call treatment; Network-to-desktop computer telephony integration |
|
WebEx Meeting Center |
Present, share, and collaborate to accelerate decisions; Meet with anyone using any standards-based video device |
|
WebEx Meetings Server |
Deploy WebEx on a highly secure, private cloud (on-premises); Get audio, video, and web in an all-in-one conferencing solution |
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TelePresence MX Series |
MX200/MX300 and MX700/MX800 offer value and performance lines; Easy-to-install, integrated systems with one or two screens |
|
Cohesive Technologies |
Epygi |
Unified platform from 20 users to 3000 users with high end unified collaboration tools like messaging/presence/video bridge /voice logger in HA mode |
UCM Series |
A centralized solution for effective business communication. Unify multiple communication technologies such as voice, video calling, video conferencing, video surveillance, data tools, mobility, and much more |
|
IBM |
Sametime |
Provides a core set of integrated real-time collaboration services—voice, data, and video. Rich presence, enterprise IM, online meetings, and more make it easy for people to find, reach, and collaborate effectively with others |
|
Sametime Unified Telephony |
Integrates telephony into real-time communications with a unified end user experience, including integrated softphones; Phone and IM presence awareness; and Call management and call control across multiple systems |
Notes and Domino |
Includes enterprise email, calendaring, and scheduling with integrated business instant messaging and a rapid application development platform |
|
Domino Designer |
Based on the IBM Notes for collaboration client, including integrated instant messaging. Adds a comprehensive, easy-to-use application development environment that leverages open standards |
|
Connections Cloud |
Hosted online collaboration, meeting, and mail services for inter-company collaboration. Some of the service offerings provide, or will soon provide, Web conferencing or instant messaging |
|
Connections Suite |
IBM social software, unified communications, and robust document management capabilities in a single offering |
|
Domino Designer |
Based on the IBM Notes for collaboration client, including integrated instant messaging; Adds a comprehensive, easy-to-use application development environment that leverages open standards |
|
Matrix Telecom |
SARVAM UCS |
UC solution with mobility and voicemail features, unified networks, unified user clients, unified messaging, 100+ call management features, hospitality, and CTI solutions and multi-site connectivity |
VARTA |
A UC client series with its variety of collaboration features and intuitive user interface. A client for Android/iOS based smartphones/tablets and Windows based PCs/laptops. Click to call, calendar integration, outlook integration, presence sharing, instant messaging are some of the USPs for desktop mobility extension |
|
PRASAR UCS |
Matrix PRASAR UCS, an Enterprise Unified Communication Server connects internal and external decision makers at multiple locations for effective communication and real-time collaboration. It enables enterprises to enhance business processes by unifying communication mediums to simplify the daily workflow and increase their response time. Being a pure IP solution, PRASAR UCS is a single box solution, scalable up to 2,100 users, as per future communication needs of the organization. It helps bring people together anytime, anywhere, and on any device with our integrated collaboration infrastructure for voice and video calling, messaging and mobility. |
|
Eternity GENX |
The next-generation unified communication server with up to 999 IP users and 240 analog extensions. The platform supports up to 128 IP to TDM calls. Connectivity:IP/GSM/PSTN/ISDN/Radio/E&M/Magneto; and flexible analog/digital/IP/mobile/desktop extensions |
|
Eternity MENX |
The next-generation unified communication server with up to 2000 IP users and 248 IP to TDM audio calls. The platform establishes connectivity between 512 analog users. With IP at core and on-board voicemail functionality, the system addresses the needs of modern enterprises. The hot swappability and redundancy feature ensures continuous communications in mission critical applications. The platform supports up to 248 IP to TDM simultaneous calls |
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Connectivity: IP/GSM/PSTN/ISDN/Radio/E&M; and flexible analog/digital/IP/mobile/desktop extensions |
||
Eternity LENX |
This is the next-generation unified communication server with up to 2000 IP users and 248 IP to TDM audio calls. The system is ideal for 1296 analog users. With IP at core and on-board voicemail functionality, the system addresses the modernistic needs of the enterprises. The hot swappability and redundancy feature ensures continuous communications in mission critical applications |
|
Connectivity: IP/GSM/PSTN/ISDN/Radio/E&M; and flexible analog/digital/IP/mobile/desktop extensions |
||
IP-PBX – Eternity NENX |
SOHO IP-PBX, suitable for offices with upto 50 IP users |
|
IP-PBX – Eternity PE |
SMB IP-PBX, suitable for offices with upto 48 Analog users and 50 IP users. |
|
Microsoft |
Exchange Server 2016 |
Exchange Server 2016 lets you accomplish more across phones, tablets, desktop, and the Web |
Office Communications Server 2007 |
Manages all real-time (synchronous) communications, including instant messaging, VoIP, audio and video conferencing |
|
|
Office Communicator 2007 |
Is the user’s primary tool for presence and directory information, instant messaging, telephone calls, and audio and video conferencing |
Office Live Meeting |
Enables to collaborate online with colleagues, customers, and partners in real time |
|
2007 Microsoft Office |
Designed to take full advantage of Microsoft Unified Communications technologies |
|
Mitel Networks |
MiVoice Call Control |
MiVoice Call Control delivers feature-rich unified communications and collaboration, as well as contact center capabilities that enable faster and more effective business communications. By integrating voice, video and data with mobility, enterprises will benefit from increased productivity, particularly for users on the move inside and outside the office. It offers unparalleled scalability options. The system can be deployed as centralized or distributed, covering segments from 500 to 400,000+ users. it provides strong integration with third party products and future cloud-based applications. |
MiCollab AWV |
Provides best collaboration stage with key features like scheduled and Ad-hoc conferences, participant management, desktop and application sharing, multi-point video conferencing, private and public chat, remote control, web-based collaboration viewer, file transfer, document management, polling, conference recording, custom access codes, latest MiTeam collaboration and can collaborate upto 500 participants |
|
MiCollab Client |
It is a single, unified communication solution with team collaboration. The mobile-first design is available for PC, Mac, Web, and mobile devices. It can expand more than 38,000 users in single solution and provide unified experience including real-time voice and video calling; Point-to-point video calling; Single number reach; Mobile twinning; Instant messaging; Outlook® integration; Tap-to-connect team meetings; Secure remote working; Multi-region / language support |
|
MiVoice Border Gateway |
The traditional office is transforming. Workers are now more mobile than ever before and having work location flexibility is a desired workplace perk. To enable employee fluidity, yet ensure productivity, companies can build upon their Mitel® IP-PBX investment and extend unified communications capabilities to remote workers via IP phones, soft phones, and more with MiVoice Border Gateway’s session border control capabilities. It provides features likeTeleworker service; SIP trunk proxy service; IPv6 Application Layer Gateway; Secure recording connections; WebRTC gateway; Secure workspaces with high-grade security that includes signaling and media authentication; Remote management service |
|
NEC Corporation |
Univerge Business ConneCT |
All-in-one operator and contact center solution which supports unified communications integration with NEC’s Univerge 3C and Univerge SV9300 communications platforms |
Univerge SV8100 Automatic Call Distribution (ACD) |
Cost-effective, entry-level contact center solution for the SV8100 |
|
Univerge SV9100 Contact Center |
Handles high call volumes with a minimum number of resources to enhance productivity and improve customer service |
|
Univerge Cloud Services Contact Center |
Efficiently handle all customer communication channels with NEC’s Univerge Cloud Services Contact Center |
|
Workforce Optimization and Recording Suite |
A powerful, comprehensive suite of applications for recording, 360° quality management, workforce management and analytics that easily integrates with all of NEC’s communications platforms and contact center solutions from dvsAnalytics |
|
UCE Contact Center |
Sophisticated UC and contact center functions for the Univerge SV9300/SV8300 and SV9500/SV8500 |
|
Univerge Business ConneCT |
All-in-one Operator and contact center solution which supports unified communications integration with NEC’s Univerge 3C and Univerge SV9300 communications platforms |
|
TeamQ for Univerge UM8700 |
Informal contact center solution that enables the effective management of calls and facilitates collaboration among workers in multiple offices and remote locations – a simple, easy add-on to NEC’s Univerge UM8700 |
|
R&M |
Voice Solutions |
End-to-End physical infrastructure cabling and connectivity solutions |
ShoreTel |
ShoreTel Connect CLOUD |
A hosted, managed cloud phone system |
ShoreTel Connect ONSITE |
An owned and operated onsite phone system |
|
Sterlite Technologies |
Neox IP Solutions |
Unified communication with next-gen IoT Capabilities |
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