Kyivstar restores voice services across Ukraine

VEON Ltd. a global digital operator that provides converged connectivity and online services, today announces that, following Tuesday’s widespread cyber-attack and the subsequent service outage, its Ukrainian subsidiary Kyivstar is restoring connectivity on its networks.

According to the latest updates from Kyivstar, in the territory controlled by Ukraine:

• More than 90% of mobile base stations are now operational
• Voice services have been switched on across the country
• Data connectivity on the fixed network is now active and available
• Re-activation of mobile data connectivity has also begun, starting with Ivano-Frankivsk in Western Ukraine – the first region where mobile internet is restored.

To avoid network congestion, Kyivstar is gradually restoring other services and stabilizing operations as they progress. The actual experience of Kyivstar customers might vary depending on a number of factors, and the company’s technical team are working diligently to resolve all issues related to accessibility of the network and the quality of the experience. Kyivstar routinely advises its customers on service restoration on its social media channels.

The full financial impact remains not quantifiable at this stage as the restoration of services continue.

VEON and Kyivstar thank the Ukrainian law enforcement agencies, the Security Service of Ukraine and government agencies for their immediate response and assistance in addressing the attack, and their support in restoring services. They also express their gratitude to Kyivstar customers, corporate clients, partners and industry colleagues for the overwhelming support they have shown on public and private channels.

CT Bureau