DoT amends voice mail/Audiotex/UMS license agreement

The Department of Telecommunications (DoT) on January 21, 2022 has issued Amendment in Voice Mail/ Audiotex/UMS License Agreement for change in time period of storage of Call Detail Record (CDR)/Exchange Detail Record (EDR)/ IP Detail Record (IPDR).

The following was amended namely: –

• Clause 27.4 which specify “Storing of information for at least one year period” has been substituted namely: –

“The information shall be stored for at least two year period.”

• Clause 27.5 which specify “Maintaining log details” has been substituted namely: –

“The Licensee shall maintain all commercial records/Call Detail Record/Exchange Detail Record/ IP Detail Record with regard to the communications exchanged on the network. Such records shall be archived for at least two years for scrutiny by the Licensor for security reasons and may be destroyed thereafter unless directed otherwise by the Licensor. Licensor may issue directions/instructions from time to time with respect to commercial records/CDR/IPDR/EDR.

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