TRAI Launches DND, MyCall Apps on UMANG Platform

In order to have some control over unwanted calls or SMS by consumers, the Telecom Regulatory Authority of India (TRAI) on Tuesday launched the Do not Call (DND) 2.0 and MyCall apps with the Unified Mobile Application for New-Age Governance (UMANG) platform.

UMANG provides a single platform for all Indian citizens to access, pan-India, e-Gov services ranging from central to local government bodies and other citizen centric services. It provides a unified approach where citizens can install one application to avail of multiple government services.

“Currently UMANG has more than 50 lakh downloads and TRAI apps individually have more than 4 lakh downloads. With a view to increase the reach and facilitate citizens, the National e-Governance Division (NeGD) and TRAI have integrated DND 2.0 and MyCall App on the UMANG Android platform (app),” TRAI said here.

Consumers having Android phones can either download the TRAI app individually from the Google Play store or can access it directly from the UMANG application, it said.

TRAI MyCall is an intuitive and user-friendly application for crowd-sourced voice call quality monitoring. The application helps mobile phone users rate their experience about voice call quality in real-time and helps TRAI gather consumer experience data along with network data.

Similarly, DND 2.0 app services enable smartphone users to register their mobile number under DND and report spam messages or calls to avoid unsolicited commercial communication/ telemarketing calls/SMS.

Meanwhile, breaking his silence on sharing his Aadhaar details on Twitter, R.S. Sharma, Chairman, TRAI, said he has always maintained that disclosure, knowledge or sharing of the biometric ID number does not increase ‘digital vulnerabilities’.

“I have made it very clear that the intention was not really to abet other people to publish their Aadhaar number,” Sharma said. The outgoing TRAI Chairman had openly challenged Twitterati, saying sharing his 12-digit number will not cause any harm to him.

While some claimed to have got access to his bank account number and e-mail, Sharma refuted the claims saying they were untrue.

Following this, the Unique Identification Authority of India (UIDAI) had to send statements asking people not to publicly share their 12-digit identifier on the Internet and social media, or pose such challenges to others. – The Hindu Business Line