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STL Launches dTelco, An Innovative Digital Platform For Telcos

Posted by STL

STL, a global data networks innovator, announced the launch of dTelco (digital telco platform) that empowers telecom companies to deliver personalisation, increase revenue and drive innovation. The best-in-class dTelco platform helps move away from traditional siloed model to agile, scalable, customer-centric and data-driven business model.

dTelco reduces the cost of traditional operational functions, hence offering two fundamental advantages. First, it automates customer / partner management and operations. Second, it provides new customer insights by data driven analysis capability, powered by Intellza (an AI offering by STL). Collectively this results in high-value customer interactions, better cross-sell and up-sell offer acceptance rates, and overall improvement in customer satisfaction for the telcos.

“A modern telco is a technology company. With new technologies such as 5G, IoT, IIoT, Edge Computing, Data Analytics, ML, AI becoming mainstream, telecom companies are expected to play a pivotal role in acceleration of  ‘digital’ for individuals and enterprises. This digital reinvention means, telecom companies will impact all the verticals in the next few years. dTelco™ enables telecom companies to delight its users (customers and partners) by providing hyper-personalised digital experience while reducing the operational cost to become a leading digital lifestyle provider,” said Anshoo Gaur, CEO – Network Software, STL.

As we head towards a smarter connected future, personalised customer experience is the key to any business. dTelco enables that experience by facilitating innovative offerings and providing zero-touch customer-facing technology system.―CT Bureau

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