Abhishek Ranjan
CSC E-Governance India

Technology Trends to Watch for in 2018

Disruption is key to innovation and is important to break barriers to carry out the required makeover. As human beings we are destined for adventure and exploration, which creates grounds for unpredictable transformative trends or changes to take place. The human appetite to ingress more is never ending and is the formidable reason for our desire to create and innovate, which makes technology a key force to diversity.

In the recent past we have heard a lot of noise around path breaking technology and we would see a significant change in the very style of their adoption and practice; these digital technologies have already touched our lives and pertain to become a way of life.

Let us look into a curation of trends that are game changers for the year ahead.

Data! Asset to Future Expression

Data has outshined fossil fuels to become the most valuable resource in the universe. We have seen the impact on individuals as well as enterprises. It will continue to be on high priority with more commoditization and exploitation for proactive insights. Focus is already set on quality and we further await sanitization and anonymization. Considering recent enlightenments around privacy concerns, consolidations would become demand driven for both new and legacy datasets. Anonymity would help enhance security delivering trust crucial to business. Fresh data streams will get integrated into existing ones to create opportunities which were never thought of.


Robotics has been there for a long time with a proven track to evolve at a very rapid pace which is impressive, and we have experienced decent utilization in the form of commercial robots in industrial automation, military devices and fair adoption in the medical space as well. In the days to come, robots would be built as collaborative workers to work in tandem with humans, have more intelligence, be connected for cognitive skills, and might be offered as a service. Digestive robots would be the next big thing in preventive medicine and would patrol your body and keep you healthy from inside. Edible robots can be used to deliver vital nutrients to the human body, firmly creating a path to connected healthcare technology. Companion robots capable of providing assistance in a socially acceptable manner have created a lot of buzz in the recent past, and we are sure they are in queue to be a part of your family. These machines can assist in your daily chores, take care of the elderly, can be your pet, can talk to you, and even share emotions.

With revolutionary improvements, artificial intelligence (AI) already has a significant appearance in digital platform, devices and applications, which will intensify robot capabilities for real-time decision making, proactive behavior, context understanding.

Digital Payments

The digital payment space has seen exciting growth both in numbers and volume and the trend will continue to be so in 2018, given the boost by the government to popularize digital payments and the numbers will only grow further.Technology has reinvented commerce, and has opened doors to newer engagement models through connected devices, wearables, contactless with potential to disrupt payments and usher in mainstream. Instant payments would drive the next gen payment platforms, and offer faster payment solutions to customers. Digital wallets usage will continue to grow, and further become interop across the payments ecosystem. Block chains would be introduced sooner or later to speed up clearing houses and handle the contract settlements in financial systems.Banks & Fintech would expose more APIs to aid payments; the transactions would be quickened as well as simplified, and seamless interoperability will reshape the digital payments landscape.

P2P Lending

P2P lending will have reasonable impact in the financial services space with favorable regulatory guidance, and with RBI’s keen interest in the segment it would see a surge in both investors and borrowers flow. Being a perfect option for short term or occasional funding, it opens to be a new asset class with liquidity and returns for investors.With digital payments on the fore, p2p would see growth both for individuals and businesses; social credit worthiness would be next to keep you concerned.

Block Chains

Block chain is one of the most intriguing and disruptive technologies. Its distributed, decentralized, and immutable properties make it the ideal way to store and track data across numerous domains and use cases. Block chain transaction ledger is permanent, public, and distributed. There is no trust involved, thus no risk involved and records of all the transactions in a network can be verified at any point of time. We would see significant new application scenarios beyond crypto-currencies and fin-tech. Many startups are already working on novel concepts that make sense to leverage block chain.

Block chain is already making inroads into the enterprise application space, and delivering exciting results in some of the most cumbersome and risk prone areas making them faster, secure, and fraud proof.

Financial services are using block chains to introduce smart bonds and contracts which will be transparent and more effective. Trade processes within asset management are traditionally expensive and much more risk prone but, can be simplified using block chain.Insurance claims processing has challenges such as fraudulent claims, fragmented data, abandoned policies to list few, and will benefit as block chain provides a risk-free system for management with much needed transparency, at the same time ensuring insurers with ownership of their assets.

Personal health records can be encoded and stored in the block chain with access to specific individuals, and additionally also be utilized for general healthcare, drugs supervision, seamless HIPAA compliance.

Individual record keeping will become more reliable with encrypted demographic data, birth and death, marriage, tax records leading to empowered citizens.

Open data has to be open data. Being exposed to threats like raw data manipulation and specious representation could be well addressed with the block chain concept to up the veracity of information being made available, and aid to define the policy and business decisions that affect our economy and society at large.

Block chain is going to excite the computing world in a big way for the fact that it establishes the node trust in a decentralized network, and make way for a lot of block chain based applications in the days to come.


Technology adaption has been massive in the last decade, with almost every large business being connected, and so much reliance on tech has also exposed businesses to threats. While cybersecurity was already in demand for the conscious, it will swamp the lesser concerned sooner than later.Security is essential but hard to manage; with sophisticated exploits mere automation would not suffice, AI will be required to enhance data analytics for threat analysis, and will become an excellent tool for early threat detection and reporting.

Tech has leaped ahead, so have the threats; the exploits will increase as connected business increases; security space will get prodigious advancements in defence tools with stout dependence on AI, machine learning, and threat analytics, for requisite protection.

Edge Computing

Cloud computing has been one of the key drivers behind many of the large tech implementations. It has allowed businesses to tap into the mammoth computing power which was earlier available to a select few. The on-demand availability of compute and storage has transformed the industry in many ways and the very technologies that were perked by the cloud are now showing signs of outgrowth.  Cloud has to undergo change and grow well, and the most promising advances in this field is Edge Computing, a trend that moves resources and capabilities closer to places of usage.

With the advent of IoT-connected devices and self-driven cars, latency even though in milliseconds can cause a huge impact, it may be a network or data processing priority, all would sum up to a huge pressure on our cloud infrastructure, is set to lead us to a new paradigm of distributed computing to achieve the speed and responsiveness expected.

The effective management to distribute computation across the continuum will be crucial for gathering data at the edge, but it is all set to change depending on how we think and build computing and applications for tomorrow. The
time to think about this has commenced.   

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