Following a series of problems with Samsung’s innovative folding smartphone, the Galaxy Fold, Samsung has officially delayed the release of the device in the market. The Galaxy Fold has grabbed the attention of the world, even attracting those who aren’t normally gadget-lovers. Perhaps there’s something compelling about the form factor that’s difficult to describe. But despite recent problems being reported by reviewers who had their hands on the device, no one is canceling their purchase of the first folding phone to be sold commercially in its category.
Some reviewers found, to their understandable shock, that they encountered problems with the Fold almost as soon as they began using it. The problems have largely centred around the screen, which seemed to go unusable. For some reviewers, the screen flickers and can’t be used when a plastic layer is removed. Unfortunately, the plastic looks like a screen guard that is meant to be removed, which is why people went ahead and pulled it off. Apparently, this layer protects the fragile plastic of the screen and this is what users need to be warned about. Some reported other problems such as a bulge that seemed to be from debris getting trapped in the hinge.
Soon after these reports, Samsung put out a statement that says “A limited number of early Galaxy Fold samples were provided to media for review. We have received a few reports regarding the main display on the samples provided. We will thoroughly inspect these units in person to determine the cause of the matter. Separately, a few reviewers reported having removed the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers.”
The device costs $1,980, which is close to ₹1.4 lakh, though this may by no means be the final price for India. Despite these initial problems, early adopters are still keen on trying out the device and excited about a new form factor in an industry that is seeing global slowing of smartphone sales and in need of something fresh and different.―The Hindu Business Line