Messaging platform Gupshup acquires Bengaluru-based AI firm AskSid

Gupshup, a conversational messaging platform, said that it has acquired AskSid, a conversational AI provider to top e-commerce and retail companies around the world.

AskSid’s full-stack AI solution, including the Retail AI brain, will strengthen Gupshup’s customer experience (CX) by helping them make the entire shopping journey across pre-purchase, purchase, and post-purchase phases fully conversational.

“Conversational commerce is about to transform shopping, both online and offline. Gupshup is building the most comprehensive conversational commerce solution and AskSid’s deep-domain AI offering will help us bring even more advanced capabilities to e-commerce and retail businesses worldwide”, said Beerud Sheth, co-founder and CEO, Gupshup.

“We welcome the AskSid team onboard and look forward to collaborating with major brands across the world to enable next-gen shopping experiences,” he said. CT Bureau