Indian youth believe technology will bridge empathy gap in society

Lenovo has conducted a new study which reveals that Indian youth are optimistic about the role of technology devices and services in creating empathy, fostering community involvement, and strengthening relationships.

Tittled “New Realities: Empathy and Technology” the report aims to find out how technology can help increase understanding and deepen empathy in times when factors are pulling people apart rather than bringing them together. The study also highlighted the importance of technology in areas like self-learning and highlighted the need for technology companies to live up to their public responsibilities.

This new global research study surveyed more than 15,000 people in eight languages across 10 global markets: Brazil, China, France, Germany, India, Italy, apan, Mexico, the UK, and the US. Key findings from the report highlight the importance of Lenovo’s vision to leverage smarter technology to drive positive change.

As per the findings of the report, 68% of the Indian youth feel that they are empathetic towards their communities, and 79% of Indian respondents overall showed an increase in feelings of empathy than in the past.

The report further highlights that 64% Indian respondents believe technological advancement has made it easy for them to understand and get involved in social issues and causes they care about.

The report reveals, “Indian respondents believe that communication capabilities have had a positive impact on the ability of young Indians to not only connect with family members (84% of Gen Z and 90% of Millennials, and 87% of Indians overall) but also strengthen their relationship and engage with those who care about similar global issues (54% of Gen Z and 64% of Millennials, and 64% of Indians overall).”

The study also found out that 92% of Indian respondents of all ages say they feel more comfortable with their personal tech capabilities after COVID-19, and are more appreciative of what it has to offer. As per the research report, 73% of all Indian survey participants believe that the tech devices and services have increased empathy in society, with smartphones and social media being the most valuable during COVID-19. More than 60% of young Indian respondents believe that activists and youth leaders have relied extensively on technology and smart devices for creating awareness and educating people for the better.

Lastly, about 59% Indian survey respondents believe tech companies have the potential to help address major societal issues especially in the post-COVID-19 world. ToI