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India AI predictions for 2022 and beyond

International Data Corporation (IDC) predicts that by 2024, 40% of large enterprises will expand the use of AI/ML across all business-critical horizontal functions like marketing, legal, HR, procurement, and supply chain logistics. That is one of the predictions IDC unveiled in its recent report IDC FutureScape: Worldwide Artificial Intelligence and Automation 2022 Predictions — India Implications.

With 2021 being the year of recovery and rapid adoption of advanced technology solutions across industries, the role of AI/ML (artificial intelligence/machine learning) technology will only continue to grow in India in 2022 and beyond. Indian enterprises have started harnessing AI into domains that were driven by humans to automate the routine tasks while enhancing accuracy and speed and improve overall productivity.

IDC India AI predictions notes that alongside having increasing adoption of new generation technologies, enterprises in India will combine human expertise with AI, ML, and deep learning technologies to increase employee productivity, operationalize workflow, deploy conversational AI applications across a wide range of use cases in multiple industries, and others.

“Enterprises are leveraging AI for varied use cases, across business functions for enhanced efficiencies, resilience and decision making. Clearly, AI will increasingly fuel horizontal business function’s transition from administrative to strategic, and the workforce’s transition from consistent, to diversified and productive,” says Rishu Sharma, Associate Research Director, Cloud and AI, IDC India.

Some of the key AI predictions that would impact the technology buyers and suppliers in India in 2022 and beyond are:

  • Machine-human augmented foresight: By 2026, 60% of enterprises in India will combine human expertise with AI, ML, NLP, and pattern recognition to augment foresight across the organization, making workers 20% more productive and effective.
  • Horizontal use cases breadth: By 2024, 40% of large enterprises will expand the use of AI/ML across all business-critical horizontal functions like marketing, legal, HR, procurement, and supply chain logistics.
  • Process mining control plane: The 30% of enterprises in India that adopt process mining as a controlling layer for end-to-end business processes by 2025 will be at least 20% more profitable than peers that do not.
  • Commoditization of computer vision: By 2025, 40% of India companies using computer vision will use a pretrained model in a low-code environment that either fits their need or can be adopted with transfer learning from sparse data sets.

“With small and large enterprises shifting their operational activities to cloud, businesses in India have also started exploring AI to achieve better productivity and for ease of business activity. With AIML offerings taking over/assisting humans in routine tasks in multiple industries including healthcare, BFSI, and others to stay competitive in changing times, employees will need to update their skills to work alongside new AI-driven workspace,” says Swapnil Shende, Senior Market Analyst, Cloud & Artificial Intelligence, IDC India.

CT Bureau

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