Hungry Jacks and Hickory boost enterprise connectivity with TPG Telecom

The broadband is better at Hungry Jacks and construction group Hickory after both organisations became the first major customers to sign on to TPG Telecom’s newly launched suite of enterprise-grade, 5G services.

The new enterprise services include a Fixed Wireless service, which connects business sites with high-speed internet via the TPG Telecom 5G mobile network, and a 5G-backup SD-WAN (software-defined wide area network) service that means business customers can stay connected to critical communication services in the event of fixed-line services being affected by unplanned outages.

“Small businesses, large enterprises and governments across Australia can unlock the potential of 5G technology with the launch of TPG Telecom’s 5G Fixed Wireless and 5Gbackup-enabled SD-WAN services,” said Jeremy Howe, TPG Telecom general manager Commercial, Enterprise & Government.

“5G is a must for businesses that require low latency, high performance, greater capacity and faster speed. With TPG Telecom, customers know we can deliver reliable, costeffective and high-performing connectivity for Australian businesses.”

The broadband is better at Hungry Jacks
Popular burger brand Hungry Jacks has become the first major customer of TPG Telecom’s new 5G capable SD-WAN solution as part of a five-year deal to provide the quick service restaurant with Wi-Fi and NBN connectivity at more than 350 retail and office locations around Australia.

TPG Telecom’s 5G SD-WAN solution uses a mix of technologies including its 5G network and its fixed-line network to provide resilient connectivity to cloud applications and business-critical services.

TPG Telecom’s 5G SD-WAN service is based on Fortinet’s Security Fabric platform and provides businesses the controls they need to protect their network environment, people, customers, and data by delivering enhanced security, Wi-Fi, self-service, and reporting through a single portal.

“5G-backup is essential to meet the always-on, high-speed needs of our enterprise customers. With the reliability 5G-backup offers, customers can have the peace-of-mind of a seamless connection in the event of fixed-line service faults, without sacrificing speed or performance,” Mr Howe said.

The large-scale, connectivity rollout for Hungry Jacks was completed by TPG Telecom in just 12 weeks and is now providing the quick service restaurant with additional network resiliency and security.

“I’ve gone through a lot of technology rollouts in more than 30 years in the industry and have not seen this type of communications deployment done as smooth and as quickly as this,” said Hungry Jacks chief executive officer Chris Green.

“Reliable and robust connectivity is key to delivering on our digital ambitions. With TPG Telecom we now know if our fixed-line connection goes down, then our digital kiosks, our EFTPOS terminals and store connectivity will all seamlessly switch over to 5G and keep us and our customers connected.”

Hickory gets its 5G fix
Specialist high-rise construction firm Hickory is also benefiting from TPG Telecom’s latest 5G-enhanced offerings by becoming the telco’s first 5G Fixed Wireless enterprise customer.

As a specialist in the construction of high-rise buildings, Hickory required a fast, reliable and flexible connectivity solution that could be delivered quickly, at scale and in locations not yet serviced by fixed-line broadband.

“The nature of big construction projects means we can’t always get a fixed-line connection like you normally would in a commercial setting,” said Hickory Head of Technology, Craig Hunter.

“Hickory’s commitment is MADE for LIFE, striving to create better buildings for future communities – one of these core pillars includes reducing waste wherever we can. With TPG Telecom’s 5G Fixed Wireless, we were up and running in record time, meaning the site team could mobilise sooner, minimising time wastage and benefiting from fast and reliable connectivity to collaborate and communicate with everyone on the project.”

The enterprise-ready 5G Fixed Wireless service uses the TPG Telecom 5G mobile network which provides substantial coverage across metropolitan Australia and key population centres with download speeds of up to 250Mbps. The service also comes with unlimited data, meaning customers don’t need to worry about download limits or bill shock.

“TPG Telecom’s Enterprise Fixed Wireless Internet brings together a high-speed mobile network and business grade devices to deliver secure and fast connectivity in a fraction of the time it can take to roll out a wired connection,” Mr Howe said.

“Whether it’s a new branch, pop up store, or temporary construction zone, Fixed Wireless Internet can rapidly connect businesses to the Internet at 5G speeds.”

CT Bureau