Huawei released a new offering dubbed Robust Network Service to measure network health, predict network risks and control failures.
The new solution applies artificial intelligence technologies as well as risk management capabilities to support operators to improve maintenance efficiency and achieve digital operation transformation.
The launch was announced during the Huawei Operational Transformation Forum 2018, held in Munich this week.
The development of digital services in recent years had led to an explosion in network traffic as well as increasing network complexity, which makes it very difficult for maintenance personnel to maintain networks. Huawei highlighted that the traditional maintenance model, which is based on a break-fix concept, cannot support the requirements needed in an era of high levels of network traffic. The identification of potential problems in advance and elimination of risks will help ensure high network reliability and is important for the smooth operation of telecommunication services, the vendor said.
Huawei’s new Robust Network Service offering provides proactive maintenance capabilities and improves operation efficiency. In addition, the solution allows operators to reduce user complaints and to plan maintenance activities in advance.
Huawei’s Robust Network Service utilizes big data analysis, machine learning and other intelligent technologies.
Currently, Huawei’s Robust Network Service has been introduced into the business practices of operators in China, Europe, and Latin America.
“We have noticed significant progress in fault prediction, which can contribute to effectively reducing the user complaint rate and thus support the business growth. Thanks to the collaboration with Huawei, we are confident that we will succeed in further accelerating the intelligent transformation of maintenance services,” said Pablo Chiozza Italian telco TIM’s assurance department.
“The release of Robust Network Service marks intelligent maintenance becoming reality,” said Fred Zhao, general manager of Huawei Customer Support Services area. “Based on Huawei’s technical capabilities and maintenance experience, we will provide an industry leading, professional and comprehensive service to help customers achieve digital transformation in the field of operation and maintenance.”
During the Operational Transformation Forum 2018, Huawei also launched its TelcoCraft Service Crafting Center (SCC) solution, which aims to help communication service providers to realize network automation by adopting a new service creation and operation model.
Huawei said that the new solution is composed of the automation platform and a cross-functional team, with experts from different areas who provide professional services including service design and orchestration, continuous operation automation service and testing.
“In response to the real-world challenges our customers are facing during digital transformation, we [developed]the Service Crafting Center (SCC) solution based on our digital service assets, to help service providers to rapidly respond to market changes and customer needs and realize agile service innovation,” said Jianyu Hu, general manager of Telecom Cloud & Platform Integration area at Huawei. – RCR Wireless