Connect with us

Company News

Google reduces AI search features amid accuracy and safety concerns

Google is scaling back its AI-generated search answers, which it calls ‘AI Overview,’ after growing concerns about their accuracy and safety. This move comes in response to reports highlighting how unreliable and even dangerous these AI responses can be.

The AI answers, introduced two weeks ago in the US, are now appearing less frequently. Google’s Head of Search, Liz Reid, confirmed the reduction in a blog post, citing the need for more accuracy.

Reid said the company is no longer using social media posts as sources, pausing some health-related answers, and adding restrictions for less helpful queries. Over a dozen technical changes have been made to improve the system.

Social media users quickly pointed out various odd and inaccurate overviews, some of which resulted from misinterpreting queries or the limited availability of high-quality information on obscure topics.

Ridiculous scenarios involving swallowing a small rock with your vitamins, drinking urine to pass a kidney stone, using Elmer’s glue to fix cheese on your pizza, besides misinformation about historical facts, underscored the potential dangers of trusting AI-generated advice.

Instances of AI Overview providing dubious advice — like the satirical suggestion on “how many rocks to eat” — highlighted the challenges of filtering nonsensical or satirical content.

Compounding the issue were numerous fake screenshots, falsely depicting dangerous or inappropriate advice attributed to AI Overview. Google has clarified that many such screenshots never represented actual search results, urging users to verify such claims independently.

Business Insider’s Katie Notopoulos actually followed some of this absurd advice, making and eating a glue pizza. Though she only experienced minor stomach upset, it highlighted how unreliable Google’s search has become.

Critics, including Parmy Olson, argue that Google CEO Sundar Pichai has damaged one of the most successful tech products by introducing these flawed AI elements. “The countdown has begun for when he takes it offline. The sooner he does, the better,” Olson says.

Some experts, like Chris Bryant, suggest that we should stop relying so heavily on Google for information. Over-Googling can harm our memory and scatter our attention due to constant internet distractions.

For sensitive topics like news and health, Google reinforced existing protections to ensure accuracy and reliability, implementing additional safeguards to prevent the display of potentially harmful or incorrect information. CNBCTV18

Click to comment

You must be logged in to post a comment Login

Leave a Reply

Copyright © 2024 Communications Today

error: Content is protected !!