Global 5G business service markets

Research and Markets analyses the 5G Apps and Service ecosystem including both business to consumer (B2C) and business to business (B2B) solutions.

The B2B segment includes solutions for consumer application, enterprise application, industrial application, and government application. It addresses specific opportunities such as 5G support of private wireless networks, WAN connectivity, and fixed wireless access for business.

It also provides analysis for specific applications such as autonomous vehicles, telepresence, tele-robotics, video-related services, public safety and more. The analysis assesses the 5G business service market for indoor solutions, smart cities, and satellite-based services as well as the impact of 5G on the data analytics and data-as-a-service market.

The 5G business services market will also be very important in support of private wireless networks for both fixed wireless WAN connectivity for business-owned networks as well as carrier turn-key solutions involving both 5G and edge computing deployments. Communication service providers will position turn-key offerings as a “future-proof” alternative to enterprise and industrial customer network ownership. Part of this turn-key value proposition is carrier managed services as opposed to the business customer managing in-house and/or hiring a third party for network and/or application management.

However, some business and government customers will indeed choose to deploy and operate their own private wireless networks, relying upon carriers in these scenarios only for network-as-a-service based WAN access to connect private wireless networks to the public network.
For these use cases, enterprise and industrial customers will not require any other 5G business services market offerings. Instead, they will only require connectivity and communications with the public communications service provider (e.g., no computing) and may utilize their own computational infrastructure. In these scenarios, the enterprise or industrial customer will manage their own edge computing dependent apps, or more likely, hire their own third-party team to manage on their behalf.

The analyst sees FWA and other 5G business services market solutions for enterprise, industrial, and government customers as much more profitable than consumer access such as wireless carriers acting as an alternative ISP. In fact, we anticipate FWA for business will be over 80% of total 5G access revenue through 2025. This is due to many factors including outdoor-to-indoor 5G penetration is problematic, major fiber build-outs are expected to cover most residential and SMB markets, and WiFi 6 will provide an efficiency and capacity boost for many implementations.

The analysis also provides 5G applications for three distinctive service areas including Enhanced Mobile Broadband (eMBB), Ultra-reliable Low-latency Communications (URLLC), and Massive Machine-type Communications (mMTC) application across enterprise or business segment, industrial segment, and government segment. Apart from the application, it analyses the enabling technology, value chain ecosystem, and 5G developments and improvements.

The analysis provides forecasts for 5G consumer market, business market, industrial market, and government market along with submarkets such as MEC, critical communication, smart city, AI DaaS, 5G indoor wireless, and satellite-based apps and service for 2022 to 2027.

Key findings:

• FWA will provide the best ROI for communication service providers through 2027
• Machine learning and cognitive computing will be leading AI tools supporting 5G apps
• 5G URLLC will be important critical communications as a complement to public safety LTE
• Germany followed by the UK will be the leading countries in Europe for 5G indoor wireless
• Haptic communication and telepresence will be the leading types of multimedia URLLC apps

CT Bureau