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DIP launched to curb misuse of telecom resources in cyber-crime

‘Digital Intelligence Platform (DIP)’ has been launched by DoT for coordination among the stakeholders to curb misuse of telecom resources in cyber-crime and financial frauds, and ‘Chakshu (चक्षु)’ facility on Sanchar Saathi portal (, a pioneering initiative empowering citizens to proactively report suspected fraud communication. At the launch Ashwini Vaishnaw, Minister for Communications, Electronics & Information Technology, and Devusinh Chauhan, Minister of State for Communications were present.

On the occasion, the Minister said the government has been persistently making efforts to check cyber-frauds under the secure India project, at three levels- National, Organisational and Individual. He said, the department of Telecommunication has taken many initiatives to spread awareness so that citizens can make use of such tools for addressing their grievances as well as protect themselves from cyber-frauds. Mr Vaishnaw mentioned “Sanchar Saathi” portal in this regard saying it has helped successfully tackle such attacks. The Minister pointed out that together with today’s two portals- DIP and Chakshu, these tools will further appreciably enhance the capacity and ability to check any kind of cyber security threat.

Minister of State for Communications, Mr. Devusinh Chauhan appreciated the efforts of DoT which he said, has successfully completed several projects for countering cyber-security threats. Many more such projects are under development to deal with new and emerging frauds, he said.

Telecom Secretary Dr. Neeraj Mittal, in his opening remarks, said these two new portals are yet another steps for dealing with cyber security threat to every citizen’s digital assets. These tools, he pointed out, will help curb any kind of fraudulent means and misuse of communications system.

Digital Intelligence Platform (DIP):
Digital Intelligence Platform (DIP) developed by the Department of Telecommunications is a secure and integrated platform for real time intelligence sharing, information exchange and coordination among the stakeholders i.e. Telecom Service Providers (TSPs), law enforcement agencies (LEAs), banks and financial institutions (FIs), social media platforms, identity document issuing authorities etc. The portal also contains information regarding the cases detected as misuse of telecom resources. The shared information could be useful to the stakeholders in their respective domains.

It also works as backend repository for the citizen-initiated requests on the Sanchar Saathi portal for action by the stakeholders.

The DIP is accessible to the stakeholders over secure connectivity and the relevant information is shared based on their respective roles. The said platform is not accessible to citizens.

Chakshu (चक्षु) facility on Sanchar Saathi portal:
Chakshu (चक्षु) is the latest addition to the citizen centric facilities already available on the Sanchar Saathi portal of DoT. ‘Chakshu’ facilitates citizens to report suspected fraud communication received over call, SMS or WhatsApp with the intention of defrauding like KYC expiry or update of bank account / payment wallet / SIM / gas connection / electricity connection, sextortion, impersonation as government official / relative for sending money, disconnection of all mobile numbers by Department of Telecommunications etc.

In case, a citizen is already a victim of cyber-crime or financial fraud, it is advised to report at cyber-crime helpline number 1930 or website of Government of India.

COAI welcomes the move
“We compliment the Ministry of Communications and DoT on the launch of the Chakshu application today, which is a pathbreaking initiative to help mitigate the increasing number of cyber frauds in today’s fast-growing digital era. We firmly believe that critical issues like cyber frauds require all stakeholders to work together to truly make an impact on the ground. Today’s initiative would help channelize our citizens to come on a single platform led by the Government and actively contribute by sharing knowledge to help prevent such undesired and malicious activities. We are optimistic that the people will immensely benefit from this initiative and COAI will wholeheartedly promote and support this initiative to benefit all telecom consumers.” Lt. Gen. Dr. S.P. Kochhar, Director General, Cellular Operators Association of India (COAI).

DIPA congratulates the minister
T.R. Dua, Director-General, Digital Infrastructure Providers Association (DIPA), said, “DIPA extends its congratulations to Shri Ashwini Vaishnaw and Shri Devusinh Chauhan for the launch of the Digital Intelligence Platform & Chakshu on Sanchar Saathi. This represents another significant stride by the Ministry Of Communications and Department of Telecommunications in combating cybersecurity threats to the digital assets of every individual. These newly introduced portals signify additional measures in addressing cyber threats to citizens’ digital assets. These tools are poised to effectively mitigate fraudulent activities and misuse of communication systems. We hold a positive outlook that individuals will greatly profit from this endeavour, and DIPA is fully committed to endorsing and backing this initiative to serve the interests of all telecom consumers.”

CT Bureau

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