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Cybersecurity And The Human Element: Creating Realistic Solutions For A Safer Digital World

Like any tech industry entrepreneur, I love technology and have since I was just 10 years old. Technology has allowed us to do absolutely incredible things on a global scale and has improved our way of life exponentially on a day-to-day level. Yet with all the benefits a more technology-rich and interconnected life brings, it also exposes us to risk as bad actors increasingly seek to take advantage of that interconnectivity. Every day, consumers benefitting from the increasingly digital world are also the ones who most often fall victim.

In the U.S. alone, 143 million consumers — more than half the adult population that is active online — were victims of cybercrime last year, according to the 2017 Norton Cyber Security Insights Report. U.S. consumers’ losses totaled $19.4 billion, and, on average, each victim lost nearly 20 hours dealing with the fallout.

These alarming stats make one thing clear: Cybersecurity literacy and readiness are lacking when they need to be growing. Unlike big companies with IT departments and resources dedicated to protecting cybersecurity, many consumers aren’t tech savvy and have little understanding of the complex world of cyberattacks, let alone what to do to combat them. To meet and withstand today’s online threats, consumers don’t just need better cybersecurity technology — they need realistic solutions. They need solutions that account for the ways they use their technology — on their computers, their phones and in the interconnected devices all around them. They need solutions that they understand and feel comfortable using. They need solutions that work.

Technology leaders, those of us with the skills and capacity to do something, need to pay more attention to people and how they use technology to design solutions that better confront the human element of cybersecurity. We also need to improve awareness of digital security threats by making technology and cybersecurity literacy easier and more accessible for everyone.

Considering The Human Element

Fraud and cybercrime are extremely common and can take on a wide variety of forms, from obvious scams to sophisticated and highly personalized attacks. Often, the subtle cause behind a security breach is human error (e.g., using a weak password, clicking a suspicious link, failing to download security updates, etc.). – Forbes

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