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Ashutosh Sharma, Vice President, Research Director, Forrester Research

In the age of the customer, digital transformation has emerged as the go-to alternative for firms as they rush to become digital to win, serve, and retain an increasingly powerful digital consumer. Every industry is impacted by it and telecom and IT is not an exception. In such times, it becomes important for firms in the industry to have access to resources that can help them guide through the pitfalls, which they are likely to encounter, and get inspired from stories of their peers who navigate the treacherous waters of digital transformation. Communications Today does a great job in helping its industry participants. One of the reasons why it can do so is because of its singular focus on telecom and IT industries. It has helped them build a great specialization and good content to deliver.

I wish them success in the future as they go about enriching their readers’ decision-making capabilities through their in-depth articles on these industries.

Ashutosh Sharma,
Vice President, Research Director,
Forrester Research

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