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Apple And Microsoft Are Working Together To Fix This iCloud Bug

Microsoft’s Windows 10 October update saw a minor hiccup at the time of the rollout (last month) due to which it was halted and was re-released this month. Now, another issue has come to light after the update that is making it difficult for users to sync their photos and videos with Apple’s iCloud service. The announcement came from Microsoft itself via one of the support pages.

The page notes that “Apple has identified an incompatibility with iCloud for Windows (version 7.7.0.27) where users may experience issues updating or synching Shared Albums after updating to Windows 10, version 1809.” The issue is dated as on November 16 and is affecting Windows 10, version 1809 (October update), Windows Server 2019 and Windows Server version 1809.

Those users who attempt to download iCloud for Windows (version 7.7.0.27) on Windows 10, version 1809 will see the message stating that the cloud storage version is not compatible with Windows. This will be followed by an installation fail.

Microsoft has said that it has already started blocking devices that have iCloud for Windows (version 7.7.0.27) installed, with the Window 10 version 1809 (October update). This will happen until the issue has been resolved.

Meanwhile, the support page has confirmed that Microsoft is working with Apple to come up with a fix. “Next Steps: Microsoft is working with Apple to provide a compatible version of iCloud for Windows 10, version 1809 in an upcoming release,” mentions the update tracker.

It is worth adding that Microsoft re-released its Windows 10 October update few days ago after pulling it briefly. The initial version reportedly brought along a number of bugs due to which Microsoft had to pull it up. Several users reported for missing files after the update rolled out in early October.

“In addition to extensive internal validation, we have taken time to closely monitor feedback and diagnostic data from our Windows Insiders and from the millions of devices on the Windows 10 October Update, and we have no further evidence of data loss,” said John Cable, director of Program Management, Windows Servicing and Delivery, in a blog post last week. – Gadgets Now

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