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Airtel renews Pan India managed services partnership with Ericsson
Bharti Airtel (“Airtel”), India’s largest integrated telco, has renewed its agreement with Ericsson to provide pan-India managed network operations through Ericsson Operations Engine.
Ericsson will also provide Network Optimization Services, combining multi-vendor networks expertise with its state-of-the-art machine learning/AI-enabled Cognitive Software Suite. This will deliver a better customer experience and ensure a superior return from Airtel’s deployed network assets.
The agreement builds on the 25-year collaboration between Ericsson and Airtel in India and will use Ericsson’s global capabilities in AI-based data-driven automated technology upgrades to boost Airtel’s network performance and operational efficiency.
Randeep Sekhon, Chief Technology Officer, Bharti Airtel, says: “We are pleased to strengthen our deep partnership with Ericsson as part of our vision to build a future ready network that enables world-class experience for our customers. We are confident these new technologies will enable us to serve the emerging data requirements of customers in a digitally connected India.”
Nunzio Mirtillo, Head of Ericsson South east Asia, Oceania and India, says: “Ericsson Operations Engine consolidates our position as the industry leader in network managed services. With more than 300 global contracts, Ericsson has proven capabilities in managing and operating multi-vendor and multi-technology networks. This agreement demonstrates the continued confidence in our products and end-to-end solutions in Bharti Airtel’s network and IT operations. We will continue to develop data-driven insights to deliver enhanced performance focused on end-user experience.”
Airtel and Ericsson’s long-standing technology and services partnership has spanned 2G, 3G, 4G provision and more recently, live 5G trials.
-CT Bureau
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