Anis Pankhania, General Manager – IT Delivery Excellence, Vodafone India Limited

Technology is going to become an even more integral part of our daily lives and we are already part of cyborg, the first and last thing we do every minute is to look for smart phone and intelligent tools make us more productive and are part of our lives.

The job of the CIO is evolving now, for years, the CIO has been into Implementation of IT Strategy, purchasing of Hardware’s/Software’s, Managing IT Infrastructure & Security etc.

As digitalization and innovation take center stage and digital business has created a greater ability for change, the digital revolution affects both organizations and individuals. CIOs need to adapt to changing technology and more open attitude toward differentiating themselves by delivering a differentiated internal and external customer experience through a Digital First approach.

MDs, CEOs are under tremendous pressure to move toward digital and get their transformation projects right, failures to do so can lead to customer dis-satisfaction, business losses and competition will take the advantage. In this scenario an IT partner can help and turn potential failure into resounding success.

Before you venture into creating your digital workforce, it’s important to take a step back and evaluate the skills gap in your origination and Identify skills your organization needs, build talent intelligence.

CIOs have to understand the functions they support to rapidly put up not only applications and infrastructure but also to upgrade their infrastructure and move toward digital. They need to transform business processes in the manner that digital transformation demands and organizations first need to gain complete end-to-end visibility into them, the systems that support them to grow and the people to have a new set of skills to deal with the digital transformation journey.

In the journey to IT modernization and this rapid pace of change means organizations have a fast-narrowing window of opportunity to prepare for the future. CIO needs to enable new business models and/or striving for superior process efficiency while controlling costs and has to become more deeply involved in a technology and must innovate faster than ever before to succeed in this fast paced and disruptive environment.

The Man of Digital Futurist digitizing their business processes and backend systems to provide a better experience to their customers and enable their teams to improve operational efficiency through various automation.

The new wave of technology, such as AI, AR, IoT, cloud, and business intelligence looming large as the major technologies to embrace and exploit, it is critical for IT professionals to identify and act on.

As-a-service offered a new way for IT and the business. This service models are an excellent alternative to capex models. These new initiatives from IT Service Partners and different service features with a device and they work for a variety of different data center assets such as servers, storage, networks, and converged or cloud-based infrastructures.

CIO need to cultivate a digitalist mindset – one that assimilates technology into the current social and business context, to continuously deliver new-age problem solving ideas.

It has been estimated that by 2020, robotic automation and AI will be responsible for a net loss of more than 5 million jobs across 15 developed nations. At the same time, we see reports that 6 million cybersecurity jobs are globally left unfilled (Gartner).

CIO must strive to deliver consistently, a great experience to their customers with this it will help us them to continue winning market share and accelerate progress to make them The Man of Digital Futurist.

Bharat exn


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